Training Komunikasi

Customer Service

HANDLING CUSTOMER COMPLAINT – Almost Running

HANDLING CUSTOMER COMPLAINT – Almost Running

TRAINING SERVICE EXCELLENCE  & HANDLING CUSTOMER COMPLAINT Bali  | 21 – 22 Februari 2019 | Rp 7.000.000,- ALMOST RUNNING Hotel Ibis/ Dreamtel, Jakarta | 05 – 06 Maret 2019 | Rp 4.350.000,- Hotel Ibis/ Dreamtel, Jakarta | 04 – 05 April 2019 | Rp 4.350.000,- Hotel Ibis/ Dreamtel, Jakarta | 02 – 03 Mei 2019 […]

By January 28, 20190 Comments Read More →
EFFECTIVE LOBBYING NEGOTIATION – Pasti Jalan

EFFECTIVE LOBBYING NEGOTIATION – Pasti Jalan

EFFECTIVE LOBBYING NEGOTIATION Yogyakarta/ Semarang/ Solo | 28 – 29 Januari 2019 | Rp. 6.400.000 Per Peserta Bandung/ Jakarta/ Surabaya | 28 – 29 Januari 2019 | Rp. 7.400.000 Per Peserta Bali/ Batam/ Balikpapan/ Manado/ Lombok | 28 – 29 Januari 2019 | Rp. 8.900.000 Per Peserta Hotel Maxone, Bali | 11 – 12 Februari 2019 | […]

By January 24, 20190 Comments Read More →
Service Excellence PLUS (On Becoming EFFECTIVE PEOPLE for SERVICE EXCELLENCE Implementation)

Service Excellence PLUS (On Becoming EFFECTIVE PEOPLE for SERVICE EXCELLENCE Implementation)

Service Excellence PLUS ( On Becoming EFFECTIVE PEOPLE for SERVICE EXCELLENCE Implementation ) Epicentrum Walk Office, Jakarta | 17 – 18 Juni 2019 | Rp 3.750.000,- / orang Epicentrum Walk Office, Jakarta | 10 – 11 September 2019 | Rp 3.750.000,- / orang   MANFAAT PELATIHAN : Pelatihan ini dirancang khusus selain untuk meningkatkan pelayanan […]

By January 14, 20190 Comments Read More →
Effective Lobbying Negotiation – PASTI JALAN

Effective Lobbying Negotiation – PASTI JALAN

Hotel Ibis, Yogyakarta | 07 – 09 Januari 2019; 28 – 30 Januari 2019; 06 – 08 Februari 2019 & 11 – 13 Februari 2019 | Rp 5.900.000,- per peserta

By January 8, 20190 Comments Read More →
CUSTOMER SERVICE EXCELLENT AND COMMUNICATION SKILL – Pasti Jalan

CUSTOMER SERVICE EXCELLENT AND COMMUNICATION SKILL – Pasti Jalan

CUSTOMER SERVICE EXCELLENT AND COMMUNICATION SKILL Yogyakarta/ Semarang/ Solo | 03 – 04 Desember 2018 | Rp. 5.900.000 Per Peserta Bandung/ Jakarta/ Surabaya | 03 – 04 Desember 2018 | Rp. 6.900.000 Per Peserta Bali/ Batam/ Balikpapan/ Manado / Lombok | 03 – 04 Desember 2018 | Rp. 7.900.000 Per Peserta Yogyakarta/ Semarang/ Solo | […]

By November 28, 20180 Comments Read More →
PUBLIC SPEAKING & SERVICE EXCELLENT – Pasti Jalan

PUBLIC SPEAKING & SERVICE EXCELLENT – Pasti Jalan

PUBLIC SPEAKING & SERVICE EXCELLENT Yogyakarta/ Semarang/ Solo | 12 – 13 November 2018 | Rp. 6.400.000,- Bandung/ Jakarta/ Surabaya | 12 – 13 November 2018 | Rp. 7.400.000,- Bali/ Batam/ Balikpapan/ Manado/ Lombok | 12 – 13 November 2018 | Rp. 8.400.000,- Yogyakarta/ Semarang/ Solo | 21 – 22 November 2018 | Rp. 6.400.000,- […]

By November 5, 20180 Comments Read More →
Good Communication and Service Excellence

Good Communication and Service Excellence

Good Communication and Service Excellence Amaris Hotel/ Neo Hotel/ Santika Hotel, Jakarta | 11 – 12 Desember 2018 | Rp 5.225.000     Sumber daya perusahaan adalah semua faktor baik sumber daya yang berwujud (tangible asset) maupun yang tidak berwujud (intangible asset). Human capital merupakan salah satu komponen utama dari intangible asset yang dimiliki perusahaan. Namun selama ini biasanya penilaian […]

By October 22, 20180 Comments Read More →
PELAYANAN PRIMA (QUALITY CUSTOMER SERVICES) – Pasti Jalan

PELAYANAN PRIMA (QUALITY CUSTOMER SERVICES) – Pasti Jalan

Hotel Ibis, Yogyakarta | 08 – 10 Oktober 2018 | Rp 5.900.000,- per peserta

By September 20, 20180 Comments Read More →
CUSTOMER SERVICE EXCELLENCE STRATEGY

CUSTOMER SERVICE EXCELLENCE STRATEGY

CUSTOMER SERVICE EXCELLENCE STRATEGY Bandung | 22 – 25 Oktober 2018 | Rp 7.950.000/ person Bandung | 06 – 09 November 2018 | Rp 7.950.000/ person Bandung | 04 – 07 Desember 2018 | Rp 7.950.000/ person     PENDAHULUAN Sebuah hasil kajian yang sangat menarik adalah apa yang dilakukan oleh  Hill, Bierly & Mac […]

By September 7, 20180 Comments Read More →
Improving Customer Service Thru Telephone Courtesy

Improving Customer Service Thru Telephone Courtesy

Improving Customer Service Thru Telephone Courtesy Amaris La Codefin/ Santika Hayam Wuruk, Jakarta | 11 – 12 oktober 2018 | Rp 4.350.000   LATAR BELAKANG PROGRAM : Masih ditemui kenyataan-kenyataan yang terjadi yaitu : Perlu ditingkatkannya kesadaran personel Perusahaan bahwa pesawat telepon adalah media yang dapat memberi kesan baik buruknya citra sebuah Perusahaan terhadap pelanggannya Kesadaran […]