Archive for January, 2012

MANAGING CONFLICT AND HANDLING DIFFICULT PEOPLE
MANAGING CONFLICT AND HANDLING DIFFICULT PEOPLE Bali / Yogyakarta / Bandung | 13 – 15 februari 2012 | Menyesuaikan tempat Bali / Yogyakarta / Bandung | 6 – 8 Maret 2012 | Menyesuaikan tempat Bali / Yogyakarta / Bandung | 20 – 22 Maret 2012 | Menyesuaikan tempat Bali / Yogyakarta / Bandung | 3 – 5 […]

COMMUNICATION AND INTERPERSONAL SKILLS
COMMUNICATION AND INTERPERSONAL SKILLS – Yogyakarta Hotel Grage Ramayana – Yogyakarta | 14 – 16 February 2012 | IDR 4.500.000 per participant – non residential Hotel Grage Ramayana – Yogyakarta | 13 – 15 March 2012 | IDR 4.500.000 per participant – non residential Hotel Grage Ramayana – Yogyakarta | 10 – 12 April 2012 | IDR 4.500.000 per participant – […]

CUSTOMER SATISFACTION
MEASURING & MANAGING CUSTOMER SATISFACTION Yogyakarta | 3 – 5 April 2012 | 08.00 – 16.00 WIB | Rp. 5.000.000,- per orang DESKRIPSI Kepuasan Pelanggan terhadap suatu perusahaan dipengaruhi oleh seberapa jauh produk dan pelayanan yang diberikan kepada pelanggan, apakah sudah mampu memenuhi, bahkan melampaui kebutuhan, keinginan dan harapan pelanggan. Selain itu, pengalaman pelanggan dalam berinteraksi […]

Making HIGH-IMPACT Business Presentations!
Making HIGH-IMPACT Business Presentations! – Batch #8 Hotel InterContinental MidPlaza, Jakarta | 13-14 February 2012 | Rp. 4.0 million ABOUT : How will YOU benefit from this workshop? “If you just communicate you can get by. But if you skillfully communicate, you can work miracles.” – Jim Rohn Business presentations – to update information, share […]

High Impact Presentation and Communication Skill – (PASTI JALAN)
High Impact Presentation and Communication Skill Manhattan Hotel, Jakarta Selatan | Tuesday – Tuesday | 21 – 22, Feb, 2012 | 09:00-16:30 WIB | Rp.3.500.000 Fobia melakukan presentasi bukan hanya dirasakan oleh para staff junior tetapi juga dialami oleh para staff senior. Bagaimana presentasi yang anda lakukan dapat “menyihir” para audience? Latar Belakang Presentasi […]